Old Stables Studio

Pottery courses in Hebden Bridge, West Yorkshire

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Terms & Conditions

What happens if I need to cancel my booking or the course is canceled

Please get in touch 30 days prior to your booking for a full refund.

31 days notice: The person who made the booking will be eligible for a full refund.

If you are not the person who made the booking, please note: with more than 30 days notice, we may be able to change your cancellation to another available course for you, however this is purely dependant on availability. If you would like us to swap dates for you we will absolutely require 31 or more days notice, this amount of notice will be the last opportunity for you to swap dates with your cancelled booking.

30 – 15 days notice: The person who made the booking will be eligible for 75% refund only

14 – 7 days notice: The person who made the booking will be eligible for 50% refund only

0 – 7 days notice: No refund.

The space on the course is transferable to another person, if you are not able to attend you can give or re sell the space to someone else.

If extream circumstances, beyond my control, including the current pandemic, my oewn sickness or extreme weather conditions in the IMMEDIATE locality (The Calder Valley) I will offer an alternative date, a bit like a sports event re match if ‘rain stops play’. I will only be able to offer one specific date I cannot give unlimited choice of dates to all attending. If you are  unable to attend the ‘re play’ date I will issue credit voucher to book a later date.

I cannot refund or rebook session where travel plans are interrupted from places other than in the CALDER VALLEY AREA
In the event of me being forced to cancel an event I am not responsible for any accommodation travel or other expenses.